A Tourist's Guide to Getting and Using an Octopus Card in Hong Kong

The Octopus Card is a versatile, contactless smart card widely used in Hong Kong for public transportation, retail purchases, and various services. As a tourist, you have the option to obtain a physical Octopus card or use the digital version on your smartphone.

1. Obtaining an Octopus Card

• Physical Octopus Card: Available at MTR stations, convenience stores like 7-Eleven and Circle K, and other retail outlets. The card requires a refundable deposit of HK$50, which is refundable when you return the card. You can add funds to the card using cash at various top-up machines and retail locations.

• Digital Octopus Card: If you have an iPhone X or later, or an Apple Watch Series 3 or later, you can add an Octopus Card to your device using the Octopus App for Tourists. This allows you to use your device for payments without the need for a physical card.

2. Using the Octopus Card

• Public Transportation: Tap your Octopus card or smartphone on the reader at the entry and exit points of MTR stations, buses, trams, ferries, and other modes of public transport. The fare is automatically deducted from your balance.

• Retail Purchases: Use the Octopus card for small purchases at convenience stores, supermarkets, fast-food restaurants, vending machines, and various other retail outlets.

3. Topping Up Your Octopus Card

• Physical Card: Top up your card at MTR stations, convenience stores, or designated top-up machines using cash.

• Digital Card: Use the Octopus App for Tourists to top up your digital Octopus card anytime, anywhere, using your non-Hong Kong issued Mastercard, UnionPay, or Visa credit or debit card.

4. Refunds

If you no longer need the Octopus card, you can apply for a refund of the deposit and remaining balance:

• Physical Card: Return the card at any Customer Service Centre in MTR stations.

• Digital Card: Request a refund through the Octopus App for Tourists.

5. Can You Just Install the App?

Yes, if you have an iPhone X or later, or an Apple Watch Series 3 or later, you can install the Octopus App for Tourists to add a new Octopus card to your device. This allows you to use your smartphone or smartwatch for payments, eliminating the need for a physical card.

Additional Tips

• Balance Monitoring: Check your balance and spending records through the Octopus App for Tourists.

• Device Compatibility: Ensure your device is compatible with the Octopus App for Tourists before attempting to add a digital Octopus card.

By utilizing the Octopus card, you can enjoy seamless and efficient transactions throughout your stay in Hong Kong.