Guide to Hong Kong's Five New Taxi Fleets

In a significant enhancement to Hong Kong's transportation landscape, five new taxi fleets are set to commence operations between March and July 2025. These fleets, collectively introducing over 3,500 vehicles—approximately 20% of the city's total taxis—aim to elevate passenger experiences with modern features, diverse vehicle options, and distinctive designs. Here's a comprehensive guide to these upcoming services:

1. Joie

• Operator: Tai Wo Management

• Launch Date: End of March 2025

• Fleet Size: 800 taxis (initial deployment of 480)

• Vehicle Types: Electric luxury models, wheelchair-accessible units, and hybrid taxis

• Features:

  • Wireless internet

  • Ride-hailing platform

  • Multilingual services (including Arabic, English, and Chinese)

  • Distinctive deep orange color symbolizing energy and vitality

• Additional Information: Joie emphasizes superior service quality, incorporating a training and assessment system for drivers and an intelligent digital monitoring system to ensure service standards.

2. SynCab

• Operator: SynCab Service Limited

• Launch Date: Trial operations began in December 2024; full services by July 2025

• Fleet Size: 425 taxis

• Vehicle Types: Hybrid vehicles covering Hong Kong Island, Kowloon, Lantau, and the New Territories

• Features:

  • Online booking via phone hotlines, website, and app

  • Electronic payment options

  • White and red color scheme for easy identification

• Additional Information: SynCab positions itself as the only hybrid fleet covering all major regions of Hong Kong, aiming to provide comprehensive and convenient services to passengers.

3. Amigo

• Operator: CMG Fleet Management Limited

• Launch Date: By July 2025

• Fleet Size: 1,000 taxis

• Vehicle Types: Smart taxis with AI-powered ride dispatch and intelligent fare calculation

• Features:

  • AI-powered ride dispatch system

  • Intelligent fare calculation

  • Neon pink color scheme

• Additional Information: Amigo, meaning "friend" in Spanish, aims to deliver especially friendly services, offering a mobile app covering relevant inquiries and taxi booking services.

4. Big Boss

• Operator: Big Boss Taxi Company Limited

• Launch Date: By July 2025

• Fleet Size: 300 taxis

• Vehicle Types: Premium black six-seater taxis

• Features:

  • State-of-the-art sound systems

  • Automatic massage seats

  • Luxurious interior amenities

• Additional Information: Big Boss focuses on providing luxury taxi services, suitable for long-distance trips such as airport transfers, offering passengers a premium travel experience.

5. Big Bee

• Operator: Sino Development (International) Company Limited

• Launch Date: By July 2025

• Fleet Size: 1,000 taxis

• Vehicle Types: All-electric taxis

• Features:

  • AI Internet of Things system integrating real-time GPS positioning

  • In-car 5G Wi-Fi

  • Yellow and orange color scheme

• Additional Information: Big Bee's all-electric lineup underscores Hong Kong's commitment to reducing carbon emissions and promoting sustainable urban mobility.

Common Features Across All Fleets:

• Electronic Payment Options: All new taxis will accept various electronic payment methods, including Visa, Mastercard, Octopus, and other e-payment platforms.

• Online Booking: Passengers can hail these cabs on the street or book them online through dedicated apps or websites.

• Enhanced Safety Measures: Each vehicle will be equipped with advanced safety features, including global positioning systems (GPS), dashcams, and driver monitoring systems, to ensure passenger safety.

These new taxi fleets represent a significant shift towards modernizing Hong Kong's taxi services, offering passengers more choices, improved amenities, and a commitment to sustainability. The introduction of diverse vehicle types and the emphasis on electronic and AI-driven services aim to cater to the evolving needs of both residents and visitors.